Why Buy Genuine Viqua Lamps?

Not All UV Water Purifier Lamps are Created Equal

We are proud to be an authorized seller of genuine Viqua brand systems. Viqua UV lamps are manufactured with high-quality components to exacting specifications to ensure performance and safety.

When it comes time to replace the UV lamp for your Viqua system, you might come across lamps that look similar and cost less. But if you purchase a non-Viqua lamp, you run the risk of filament base insulation and other issues that would void your Viqua warranty. 

And while these other UV bulbs may seem to fit a Viqua system, their performance or safety simply cannot be guaranteed. If it’s not branded by VIQUA, it’s not a VIQUA lamp. Only use authentic Viqua brand lamps in your Viqua UV system.

Risk of Replacing with non-Viqua UV Lamp

	Viqua lamps are engineered to ensure safety and use only non-flammable materials.
	System performance could be compromised and power supply failure may occur.
	Using "knock-off" lamps in a Viqua system greatly increases the potential for equipment damage and even complete system failure.
	A non-Viqua lamp may not disinfect properly, putting health of those in the household at risk.
	Viqua lamps are certified third-party certified (NSF55 and UL/CE). But that certification is for the complete UV system unit including the UV lamp. This certification becomes void when you use a lamp that is not manufactured by Viqua.

VIQUA lamps come with a comprehensive, one-year replacement warranty. Using an authentic Viqua lamp designed by VIQUA for a VIQUA UV system ensures the warranties and certifications on all the other system components stay intact, too.

In summary, using only genuine OEM Viqua lamps is your guarantee of total UV system performance and safety.

How Often Should UV Lamps be Changed?

Viqua UV lamps are engineered to last for one year or 9000 hours. Many Viqua UV systems have built-in diagnostics to signal a warning when it’s time to replace the lamp.

UV lamps do not burn out – they solarize. This means that they gradually lose their light wave intensity to about 60% of what a new UV bulb provides. So even though your UV bulb may still illuminate brightly, it is not generating sufficient UVC energy to disinfect water properly and should be replaced. It is important to change the lamp on time so the UV system can effectively protect against viruses and other waterborne microbes.

How do I Change my Viqua UV Light Bulb?

To get started in changing your UV Lamp:

1. Turn off the water supply and close all faucets.
2. Press the pressure button to release the pressure from the cartridges.
3. Unplug the power. There may be an alarm that goes off as a warning.
4. Cool System. Check to make sure the UV system is not too warm. You may want to allow the system to cool down for 10 minutes.
5. Carefully remove safety cap or protective cover (at the top of the UV system) by squeezing the tabs, but make sure the VU lamp plug wires remain connected.
6. Remove the lamp plug, but make sure the strain relief wires remain connected.
7. Put on latex gloves. By putting on latex gloves before removing the lamp or sleeve, you can protect the lamp and sleeve from oils on skin that can cause damage.
8. Remove the lamp/sleeve assembly along with the sleeve bolt from the chamber.
9. Unscrew the UV lamp by holding the sleeve bolt.
10. Unscrew the sleeve bolt and remove o-rings from the quartz sleeve.
11. Clean or replace the quartz sleeve. To clean, use a cloth soaked in CLR, vinegar or some other mild acid. Rinse with water. More details on how to clean a quartz sleeve here.
12. Insert new o-rings and tighten the sleeve bolt to the quartz sleeve.
13. Install new lamp and secure into sleeve being careful not to over tighten which can break the sleeve.
14. Insert and secure the lamp/sleeve assembly.
15. Align connections by carefully rotating the ring clamp and installing the lamp plug.
16. Insert the safety cap and plug the system in again.
17. Open the faucets and turn on the water supply.
18. Check for leaks.

More information on how to change a UV lamp is available here.

How to Clean a Viqua UV Sleeve?

1. Close all faucets and turn off the water supply.

2. Press the pressure button to release the pressure from the cartridges.

3. Unplug the power. There may be an alarm that goes off as a warning.

4. Check to make sure the UV system is not too warm. You may want to allow the system to cool down for 10 minutes.

5. Carefully remove the protective cover or safety cap (at the top of the UV system) by squeezing the tabs, but make sure the lamp plug wires remain connected.

6. Remove the lamp plug, but make sure the strain relief wires remain connected.

7. We recommending putting on gloves before removing the lamp/sleeve as oils on the skin can damage the UV lamp or sleeve.

8. Remove the lamp/sleeve assembly along with the sleeve bolt from the chamber.

9. Unscrew the UV lamp by holding the sleeve bolt.

10. Unscrew the sleeve bolt and remove o-rings from the quartz sleeve.

11. Clean the quartz UV tube with a cloth soaked in CLR, vinegar or some other mild acid. Rinse with water. Make sure not to use a towel or cloth that is abrasive or that could scratch the sleeve.

 What's in the VIQUA Name?

VIQUA is proud to be the world's leading supplier of residential and light commercial UV water disinfection systems, providing treated water without the use of chemicals.

With more than 40 years of experience in the residential UV business, the expertise and care that goes into the development of VIQUA products is second to none. Whether you choose a point-of-entry or a point-of-use UV system, your VIQUA UV system will disinfect your drinking water, keeping you and your family safe from microbiological contaminants.