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Technical Information for Water Treatment Systems

Click on the links below for the type of technical Information that you want:

Descriptions of Four Main Types of  Water Treatment Systems

Commonly Asked Questions

Trouble Shooting Guide

Glossary


Description of Four Main Types of Water Treatment Systems:


In an effort to help you identify your existing water treatment system or to help you choose the new system which will best fit your needs, we have provided information about the following four types of water purification and water filtration systems.

Distillation: Is the process in which a liquid such as water is converted by heating, into a vapor state, and the vapor cooled and condensed to a liquid state and collected. It is the process of removing the liquid (water) from its constituents or contaminants; as compared to other processes where contaminants are removed from the water (liquid). Distilled water is water that has been purified by passing through one or more evaporation –condensation cycles and contains essentially no dissolved solids. See illustration

For additional information on distillation refer to frequently asked questions about distillation.

Reverse Osmosis: Is a process for the reduction of dissolved ions (such as salts) from water in which pressure is employed to force liquid (water) through a semi-permeable membrane, which will transmit the water but reject most other dissolved materials. When forced against the membrane surface, the dissolved materials are repelled, while the water molecules are diffused through the membrane molecule by molecule, forming purer water on the other side. Find out more on reverse osmosis installation or learn more about RO systems.

How Salty is Your Water???

Salt Water is the general term for all water over 1,000 ppm (mg/L) total dissolved solids (TDS).

Water Type
TDS (mg/L)
Fresh
Brackish
Highly Brackish
Saline
Sea Water
Brine
<1,000
1,000 – 5,000
5,000 – 15,000
15,000 - 30,000
30,000 – 40,000
40,000 – 300,000+

For additional information on reverse osmosis refer our Reverse Osmosis Information page.

Ultraviolet: Sunlight has long since been known to kill micro-organisms. The rays from the sun contain the UV *spectrum used in Ultraviolet Water Treatment Systems – although at much lower intensities. It is also referred to as either the Germicidal Spectrum or Frequency. The frequency used in killing micro-organisms is 254 nanometers (nm). The UV lamps used are designed specifically to have the highest amount of UV energy at this frequency. See illustration

*Spectrum an array of the components of an emission or wave separated and arranged in the order of some varying characteristic (as wavelength, mass or energy).

Filtration: A process in which water passes through a water system that may include one or more filters for the purpose of removing turbidity, taste, color, iron or odor. The design can be loose media tank-type systems or cartridge devices. In general the process may include mechanical, adsorptive, neutralizing and catalyst/oxidizing filters.

For additional information on filtration refer to frequently asked questions about filtration.

 


Frequently Asked Questions - General

Q. How do I know what type of system I have?

A. Read more about the various types of water filtration and purification systems.

Q. How do I know what’s in my water?

A. There are several ways you can find out what is in you water. A water analysis can be sent to State Approved laboratory. This information is available through your state health department or call the EPA safe Drinking Water Hotline (800-426-4791)

There are also home DYI (do it yourself) water analysis kits that are available. They test for a variety of different contaminants, both aethetic and health related.

Q. Which type of water treatment product should I purchase?

A. First know what is in your water that you want to remove – specific contaminants. This is accomplished through a water analysis. Next investigate what type of systems are available that address your specific needs. There are a number of resources that you can use to make a good buying decision. Remember the overall water quality in the United States is very good, so never ever buy a product that is sold to you via scare or alarm tactics. And by all means check with several sources before you buy there are a great many over priced water treatment systems sold.

Q. Where do I shop for water treatment system?

A. There are a number of very reliable places to purchase water treatment equipment. They include reliable home improvement outlets, internet sales sites and water conditioning companies.

Q. Once installed does water treatment equipment require any service or parts?

A. Yes, All in home water treatment equipment needs occasional attention and many require replacement filters & membranes. Follow the manufacturers recommended service and maintenance instructions.

Q. My water is dirty, it has a color to it. Why is it dirty and how can I make it clean?

A. If your water is coming from a well and the water is rust colored, then the problem is probably iron. If the water color is black it could be either sulfur, which has a smell like rotten eggs or manganese. All of these can be treated with an ion exchange water treatment system. A bigger problem is if the water has a very fine dirt content which may indicate the presence of colloidal clay. A good indication if you have a clay problem is if water in a glass stays cloudy after sitting for 60 minutes. If this is the case a coagulation filter system may be required.

Q. My water taste bad? What may be the cause and can it be corrected?

A. If you want to just treat the drinking and cooking water at your sink POU (point of use), you have several good options. A reverse osmosis system can greatly improve the taste and the quality of your water. If the offensive taste is clearly chlorine then a good carbon filtration unit can be used.

If you elect to treat the whole house, a system that is installed at the point where the water enters the home POE (point of entry), then your first step is to identify what is causing the problem (have a water analysis done). Once you have identified what is causing the taste problem you can then research what type of water treatment equipment is designed to address your specific needs.

Q. My well water tested positive for coliform bacteria. What does this mean and what can I do about it?

A. Coliform bacteria can be an indicator that the well may be susceptible to bacteria contamination. There are several option that you have. One is to disinfect the well and retest for coliform. If this second test also shows positive for coliform, then a hole house water treatment system should be considered. The most commonly used treatment methods are ultraviolet (UV), ozonation and chemical feed pump.

Q. Will the water from my tap make me ill?

A. Keep in mind that there have been very, very few problems with water supplied by local water municipalities. A bigger concern is water that is supplied by private wells or springs. If you are concerned about the quality of your tap water have it checked by a state approved lab. If the lab report indicates that there are no health related contaminants in your tap water there is little reason to worry. If you would like to treat your water due to an undesirable taste or odor there is a variety of good water treatment choices available to you.


Q. What is a reverse osmosis system ?

A. Reverse osmosis systems produce pure water by forcing untreated water or tap water through a semi permeable membrane. The membrane lets only water molecules pass through directing it to the units storage tank,, the impurities that are separated from the water molecules are forced down the drain. The system consists of both pre and post filters which add additional contaminant removal. For more information on Reverse Osmosis and RO systems or Reverse Osmosis Installation.

Q. What is activeated carbon and what does it do?

A. Carbon used in filtration applications is produced by grinding a carbon source - like bituminous coal, peat or coconut shells and heating the material in the absence of oxygen to 1000 degrees to bake off impurities. The material is then subjected to 1600-degree steam to “activate” the carbon. The steam leaves carbon granules filled with cracks and pores, enabling them to store large amounts of chemicals. One pound of activated carbon (the amount in a standard ten-inch filter cartridge) has the equivalent surface area of a 160 acre farm. Carbon removes contaminants in two ways: through adsorption , contaminants are attracted to the surface of the activated carbon and held to it in much the same way a magnet attracts and holds iron filings; and by acting as a catalyst to change the chemical composition of some contaminants. Activated carbon is ideal for removing chlorine, organic chemicals such as many kinds of pesticides, THMs like chloroform and many VOCs that are components of gasoline, solvents and industrial cleaners.

Q. What is an ultraviolet system? How does it work?

A. An ultraviolet (UV) system uses UV to inactivate certain bacteria, viruses and cysts that may be present in the water source that flows through the systems UV chamber. The effectiveness of UV depends upon the dose of disinfectant received by the organism, which is the combination of UV intensity times the contact time involved. It is advisable to always pre-treat the water entering the UV system. For more information on Ultraviolet (UV) Water Treatment Systems.

Q. What is distilled water?

A. Distilled water is water that has been purified by passing through one or more evaporation –condensation cycles and contains essentially no dissolved solids. Usually contains less than 5.0 ppm of TDS.

 

Symptoms
Probable Cause
Solution
NO WATER

1. Tank improperly pressurized

2. Over pressurized tank

3. Water supply turned off

4. Low water pressure (40 psi min)

5. Pre-filter clogged

6. RO membrane damaged or clogged

7. Product line crimped

8. Post-filter clogged

9. Ball valve on RO tank closed

10. Check valve/restrictor valve clogged

Set tank pressure at 5-7 psi when empty

Check RO storage tank optimum pressure 5-7 psi when empty

Call for assistance – may require pressure pump

Turn water supply on

Replace pre-filter

Replace membrane

Remove crimp in line

Remove post-filter

Open RO tank ball valve

Replace check valve/restrictor

SLOW FLOW THROUGH FAUCET

1. Pre-filter clogged

2. Post-filter clogged

3. Low air pressure in RO tank

4. Low incoming water pressure (min 40 psi)

5. Fouled RO membrane

6. System, filters, membrane new

Replace pre-filter

Replace post-filter

Raise pressure in RO storage tank to 5-7 psi

Replace RO membrane

Allow 4-6 hours for system to fill

Call for assistance

LEAKING MEMBRANE HOUSING

1. Threaded end cap leaking

 

2. Cap or body of housing leaks

Lubricate o-ring with Dow 111 silicone sealant and retighten if leak continues replace with new lubricated o-ring.

Check for any cracks in membrane housing and/or housing cap – if cracked or damaged replace both cap and housing

LEAKING PRE or POST FILTER HOUSING

1. O-ring not seated properly or filter housing cap not screwed on tightly

2. Housing damaged

Is o-ring in groove. Check for damaged if found replace o-ring.. If dirty clean, lubricate Dow 111 silicone sealant - retighten lid. Hand tighten only

If any detectable damage or cracks replace housing and lid

LEAKING FAUCET

1. Fitting Leaks

2. Leak at base of brass stem

3. Spigot drips

Tighten fitting – make sure tubing is pushed
into fitting /base of faucet stem

Replace faucet

May require installation of faucet repair kit

BAD TASTE or ODOR

1. Defective unit

2. Bad membrane

3. Exhausted filter (s)

4. Not enough water used

5. System needs sanitizing

Replace

Replace – If TDS rejection is below 80%

Replace

Drain system – do not allow water to remain unused more than 5 days

Sanitize system

CLOUDY ICE CUBES OR MILKY COLORED WATER

1. Bad Membrane

2. Water supply

3. System or filters are new

Call ESP for information on TDS testing

High oxygen content –Tiny bubbles – will go away with use

Air in lines – will go away with use

NOISEY DRAIN OR FAUCET

1. Air gap faucet

2. Drain tube

A little noise is common with air gap faucets. Check your owners manual to be sure air gap is installed in proper location

Air in systems may take up to two weeks to purge air from system under normal use.

Check drain line from faucet runs down hill to drain saddle clamp. Loops, bends, dips or kinks can cause noise.

LEAKING FITTING

1. Fitting damaged or cracked

2. Tubing not pushed securely into fitting or threads not properly installed

Replace fitting

Check tubing installation & thread installation.

SYSTEM IS CONTINUALLY RUNNING

1. Automatic shut off valve not working

2. Low incoming water pressure

3. Low RO storage tank air pressure

4. Damaged or ruptured RO storage tank bladder.

Flow restrictor in drain line worn out.

Membrane incorrectly installed

Replace automatic shut off valve – be mindful of where the four lines are removed and reinstalled.

Increase water pressure – minimum required 40 psi – call ESP for assistance

Check air pressure in RO Storage tank – optimum 5-7 psi when empty

Replace RO storage tank

Replace the flow restrictor that matches membrane capacity

Check membrane installation instructions

ICE MAKER NOT WORKING

1. Shut off valve to ice maker not open.

2. Ice maker in handle in refrigerator in off position

3. No water in R.O unit storage tank

Open shut of valve

Place in on position

Check RO unit

NO WATER DISPENSED FROM REFRIGERATOR DOOR

1. Reservoir in refrigerator is not full

Hold down refrigerator water dispensing handle for 2-3 minutes to draw water through system. If no water is produced check RO unit for water flow.

     
 
 

 

 

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