How To Order:

We accept Visa, Master Card & Discover, as well as checks and money orders.

• To order online with a credit card, begin by Clicking on an "Order Here" button for the product(s) you wish to order. Then select the quantity you want and click the "Add to Basket" button. This will put the item(s) in your shopping basket. You can continue shopping by clicking the "Continue Shopping" button or you can click the " Proceed To Checkout " button and complete the order by filling out your customer order information.

• To order by phone: Simply call our toll free number:   (877) 377-9876.
Our Order department hours are: Monday - Thursday 8:00 - 4:00 / Friday 8:00 - 12:00 Pacific Time.

• For check or money order purchases: Make your check or money order payable to: ESP.  
Please note the item number, quantity and the description of each item you would like to order and mail to:

Shipping Information:

We add only the exact cost of shipping to your order based on the weight of your package and the shipping method you choose. Your shipping charges will be calculated during check out after entering your shipping information and choosing a shipping method but prior to entering any credit card information.
We can also provide you the shipping cost by email or phone.

Several Shipping methods are available including: UPS ground, UPS Second Day Air and UPS 3 Day Select, or US Postal Service Priority and Parcel Post.
Sorry, NO overnight or Next day service available.
(Shipments addressed to Post Office Boxes must shipped US Postal Service Priority or Parcel Post. )

UPS Standard and UPS World Wide Expedited are available for International Delivery.

Phone:       (877) 377-9876 (Toll Free) Phone:       (541) 332-8202 Fax :           (541) 332-2501 Email:

International Orders:

UPS Standard and UPS World Wide Expedited are available for International Delivery.
Your shipping charges will be calculated during check out after entering your shipping information and choosing a shipping method but prior to entering any credit card information. We can also provide you the shipping cost by either email or phone.

Phone:       (541) 332-8202 Fax :           (541) 332-2501 Email:

Return Policy / Guarantee of Satisfaction:

If you aren't completely satisfied with any of our products or have simply ordered the wrong product please contact us by email or phone to obtain a Return Authorization number (RA). No credit can be given for used filters or used filtration units. No returns will be accepted or credit given without an RA number.

Warranty Information:

The manufacturers warrant that the products delivered will be free from any defects in workmanship or materials. Further, the warranty provided herein applies, only when used within the products specifications and service life from the date of installation, beyond which time or use, the manufacture is absolved of any and all liability for any use of the product. In the event of defect or non-conformity, buyer shall promptly notify manufacture in writing, supplying proof of of purchase dates, installation dates and will protect and retain the products for investigation, or manufacturer is absolved of any and all liability for any use of the products.

Security:

All personal information including your name, address and credit card number will be processed using the most secure type of encryption available, (128Bit Secure Socket Layer). You will see a lock or lock and key displayed on your screen when you enter the customer information page. This symbol lets you know that all information is being encrypted and that your personal information can not be compromised. In addition, we will only receive and store only the last 5 digits of your credit card number from our credit card processor, Card Services International.

Currently all major credit card issuers have no-risk policies when using your credit card online. Should your credit card ever get misused, you will not be liable for those fraudulent charges. In addition, the Fair Credit Billing Act guarantees you cannot be held liable for more than $50 of unauthorized charges on your credit account.

Your Privacy:

Because we value your privacy, all information which you provide to us will be considered confidential. We we will never sell or share this information with any outside parties.

As a service to you, we will mail or Email you a reminder notice when it is time to replace your filters. Many of our customers find this reminder to be very helpful. If, however, you prefer that we not contact you, please let us know.